Age Policy for our Canadian Cusotmers
Age Verification Policy
Purpose
Major City Vapes Inc., carrying on business as Vapely ("Vapely", "we", "our", or "us"), is committed to complying with all applicable federal and provincial laws governing the sale of vaping products in Canada.
Vapely sells vaping products only to individuals who have reached the legal age to purchase such products in their province or territory of residence.
This Age Verification Policy explains how we verify customer eligibility before completing the sale and delivery of age-restricted products.
Legal Age Requirement
By accessing our website or placing an order, you represent and warrant that:
- You have reached the legal age to purchase vaping products in your province or territory of residence.
- You are legally permitted to purchase, possess, and use vaping products.
- You are purchasing products for your own lawful personal use.
- The information you provide during checkout is accurate and complete.
Vapely does not knowingly sell vaping products to minors or to any person prohibited by law from purchasing such products.
Age Verification Process
To comply with applicable laws and help prevent underage sales, Vapely may verify a customer's age before accepting or fulfilling an order.
Verification methods may include one or more of the following:
- Verification through information provided during checkout.
- Electronic age verification using trusted third-party service providers.
- Requests for government-issued photo identification.
- Manual review by our customer support team.
- Verification by our payment processor or fraud prevention partners.
We reserve the right to request additional information whenever necessary to confirm eligibility.
Delivery Verification
Where required by law, carrier policy, or Vapely's internal procedures, deliveries may require:
- An adult signature upon delivery.
- Presentation of valid government-issued photo identification.
- Verification that the recipient meets the legal age requirement.
If age verification cannot be completed at the time of delivery, the shipment may be refused, returned to Vapely, or cancelled.
Additional shipping or handling charges may apply where permitted by law.
Orders That Cannot Be Verified
Vapely reserves the right to refuse or cancel any order if:
- We are unable to verify the purchaser's age.
- Information provided during checkout appears inaccurate or misleading.
- Fraud prevention systems identify unusual or suspicious activity.
- We reasonably believe the purchase may violate applicable laws or these policies.
If payment has already been processed, any eligible refund will be issued in accordance with our Refund Policy.
False Information
Providing false or misleading information regarding your identity or age is a violation of our Terms of Service.
Vapely reserves the right to:
- Cancel pending orders.
- Refuse future purchases.
- Suspend or permanently close customer accounts.
- Report suspected fraudulent activity to the appropriate payment processor or authorities where required by law.
Responsible Purchasing
Products purchased from Vapely are intended for personal use only.
Customers must not:
- Purchase products on behalf of a person who is under the legal age.
- Transfer or provide vaping products to minors.
- Resell products where prohibited by law.
- Use the Services for any unlawful purpose.
Customers are responsible for ensuring that their purchases comply with the laws applicable in their jurisdiction.
Compliance
Vapely is committed to operating responsibly and in compliance with applicable federal and provincial legislation governing the sale and distribution of vaping products in Canada.
Our age verification procedures may be updated from time to time to reflect changes in legal requirements, industry best practices, or improvements to fraud prevention and identity verification technologies.
Contact Us
If you have any questions regarding this Age Verification Policy, please contact us:
Major City Vapes Inc. DBA Vapely
788 Richards Street
Vancouver, British Columbia V6B 0C7
Canada
Email: shopvapely@gmail.com
