Shipping policy

At Vapely, we provide secure and reliable shipping across Canada for adult customers. Please review the details below to understand how orders are processed, shipped, and delivered.

 

Order Processing

All orders placed on Vapely.ca are processed within 1–2 business days, excluding weekends and holidays. Orders are only shipped after successful payment verification and age confirmation.

You will receive a confirmation email once your order has been processed and dispatched.

 

Shipping Within Canada

We currently ship vape products across Canada. Shipping times vary depending on your province and selected shipping method.

Estimated delivery times:

  • Major urban centers: 1–4 business days

  • Remote or rural locations: 3–7 business days

 

Delivery times are estimates only and may vary due to carrier delays, weather conditions, or high-volume periods.

 

Shipping Rates

Shipping rates are calculated at checkout based on your location and order size. Promotional free shipping offers may apply when minimum order thresholds are met.

Any applicable shipping promotions will be clearly displayed on the website at the time of purchase.

 

Age Verification & Signature Requirements

All vape products sold on Vapely.ca are intended for adult consumers only. Age verification may be required prior to shipment or upon delivery, depending on local regulations.

In certain regions, signature upon delivery may be required to ensure compliance with Canadian regulations.

 

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Vapely is not responsible for delays or lost packages resulting from incorrect or incomplete address information.

If you notice an error in your shipping details, contact our support team immediately. Once an order has been shipped, address changes may not be possible.

 

Lost, Delayed or Damaged Shipments

Once an order has been handed over to the shipping carrier, delivery timelines are managed by the carrier. While we work closely with our partners to ensure reliable delivery, Vapely is not responsible for delays caused by courier services.

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product so we can assist you.

 

Order Tracking

Once your order ships, you will receive a tracking number via email. Tracking information may take up to 24 hours to update within the carrier’s system.

 

Shipping Restrictions

We comply with all applicable federal and provincial regulations regarding the sale and shipment of vape products in Canada. If restrictions apply to your area, you will be notified prior to shipment.

 

 

Questions About Shipping?

If you have questions regarding vape shipping in Canada, delivery timelines, or order tracking, please contact our customer support team before placing your order.

All products sold on Vapely.ca are intended for adult consumers only.